TO OUR WONDERFUL CUSTOMERS
Following the most recent Government Announcement on 26th November, Kent has been placed into Tier 3 which means that we are not able to open at this time and must remain closed. After such a difficult 2020, where we were met with every hurdle, we are devastated that this has to be the case.
At this time, our offices will also remain closed until we have more information on when we are allowed to reopen (we receive this information at the same time as everyone else when the Prime Minister addresses the nation) and therefore calls & emails will not be monitored, so we would ask you to please take note of the following information:
IF YOU HAVE A BOOKING WITH US OVER OUR PERIOD OF CLOSURE
Where possible, we would ask that you can please please reschedule, rebook or accept a credit note/voucher for any monies paid with us for your booking. Your money is safe in every circumstance and there is no time limit on the offer of the voucher/credit note. This is paramount to the survival of our family business and would mean more to us than you could ever know. If it is a case that this is not a possibility & that you require a refund, this will be able to be dealt with once we are allowed to reopen again.
We pride ourselves on being one of the most popular Christmas Party venues in the South East and have always been lucky enough to sell-out our dates by January/February of that year and as such, we are so devastated to not be able to host you in 2020. If you have a booking this Christmas, we would please please ask you to carry it over to Christmas 2021 where we can ensure you have the best table and that your space is secured for a celebration that we will all very much need!
Please remember: at the heart of the closure are real people & real families who are trying their best to survive. We implore you to PLEASE shop small this Christmas and support small family businesses and shops to help them stay afloat. If you wish to help, Gift Vouchers can be bought as Christmas Gifts at www.fifisbrasserie.com and click on gift cards.
We love you all so very much & we hope to see you soon and once again, to be back bigger and better than ever.
Keep safe & well.
Ciaran, Sarah, Sineal, Molly & Annie O’Quigley – And all of your friends at Mu Mu xxx